Q: What's the order procedure?
A: First we discuss order details, production details by email or MSG. Then we issue you an PI for your confirmation. You will be requested to do full payment for our ready-for-sale products, or deposit for custom-made machines before we go into production. After we get the deposit, we start to process the order. It usually takes 7- 25days for different types of models. When production has been finished, we will send you photos and testing video for your reference, and the balance payment will be done before shipment. After payment has been settled, we start to prepare the package and shipment for you.
Q: How can I place order?
A: After we discussed order details, you can place order on line or accordingly to our Contract.
Q: How can I pay you?
A: After you confirm our PI, we will request you to pay by T/T or credit card, Paypal, Western Union are also acceptable.
Q: How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
Q: Do you have warranty for your products?
A: We provide one year warranty for the whole machine, and half a year for main parts.
Q: Do you have after sale service ?
A: Your inquiries related to our products will be replied within 24 hours, we provide online service and video for you to learn.